Cloud hosting – it can either work in your favor or against it, based on three factors, namely, speed, reliability, and uptime. The truth is that today almost all of the CHPs or better known as Cloud Hosting Providers, they oversell resources, and due to this, the CHPs are putting the consumer applications at risk – they compromise the performance of these very consumer applications, and this leads to slowing down of the applications and in worst cases, outages.
Go through the profile of any CHP, and you will most likely find the term ‘Cloud Hosting’ – too many consumers, cloud hosting, can be easily scaled, and they can handle anything that you throw at them, but you must know that there is no cloud hosting provider that has unlimited resources, plus it’s also not much of a help that these cloud hosting providers are not transparent and they hide their architecture and resources that are available to them.
Reasons like these should be your main motivation for what you should do to protect your business.
Overselling resources in CHPs is not uncommon, even the major CHPs like Microsoft and Amazon had their fair share of outages – this is because the clients – no matter how big they are – they never fully use the capacity of the CHPs, and this allows them to pack in a lot of other customers into the cloud environment.
So, as a customer, there come two questions.
What are the biggest challenges that you can face in cloud hosting?
According to H. Jass, the CEO of Superb Internet, before opting for a CHP blindly, he recommends that you compare the different providers that are available to you – check out their processing power, performance, and IO speeds.
In his words, the world of CHP is highly blurred – you are not going to find any cloud hosting provider who will disclose their actual processing power, apart from a few selected ones, and as such, you have got no idea on the following –
- How many customers are sharing the CPU core?
- Even if you are sharing a CPU core with others, how much percentage are you allotted?
- What CPU is it? And what sort of performance can you expect from it?
Jass suggests, when choosing a CHP, he recommends you should do so with the utmost caution and consider going into details regarding the CHPs that are your chosen options, and if possible, contact them and getting to know what they can offer you. That’s because most of the CHPs – as previously mentioned – they don’t disclose full transparency, as most CHPs won’t like the customers to know about their resources.
And since most customers never use their full capacity of the CHPs, so most of them can oversell – and which sadly, they do – and some so much, that the memory suffers leading to drop in performance, massively.
Today, buying CHPs is like buying a mystery box – you don’t want what you are signing for.
What can you do to solving this challenge that you face?
Today, there are many CHPs and some being practically forming overnight – Jass advises choosing a few ones that suit your needs, but above all, they are ones that don’t oversell and offer full transparency.
Opt for such CHPs that don’t oversell their cloud services at all, and instead, what you get is secured and dedicated CHP for each customers, that is one core is dedicated to one client, and so on – as a result, the performance of such CHPs is consistent and predictable, unlike other CHPs that oversell and their performance too, is slow.
Disclosing the exact power of the CPU – that’s the CHPs that you should go for. The details that they state on their website – it should be crystal clear leaving you with no second guesses; it should state what each core and cloud account gets, plus also look out for the real-time performance of the other integral components such as RAM, disk and network performance. CHPs with the above-mentioned sections are the ones that you should include in your options as you will know exactly you are getting plus the performance that you can expect and will be delivered to you every day consistently.
And finally, when you choose a CHP that fit your needs, there are a few other things that you should take note of –
- Go through their policies and come to know how they treat their customers. As a customer, you should be given first priority – you should be assigned a personal account executive so that should any issue arises, the executive should have to able to figure out and understand what the customer needs and to help the customer to exceed their goals.
- Come to know how their data centers are operated – are all support provided directly through the data centers, and if yes, can the customers talk to a technician in real-time where their systems are located?
- Also, consider taking note of the cloud SLA or, in other words, it’s a cloud service-level and is an agreement that is between the CHP and the customer that ensures that a minimum level of service is maintained.
Opt for such a CHP whose SLA is the strongest – and on all the services that they claim to offer, and not just on the cloud services. The CHP must come with a 100 percent compliance and conformance guarantee; as such, all of its data centers, platforms, and services have to be built with full redundancy and must have concurrent maintenance in place.
- And last but not least, are the certifications – apart from some of the common and usual certificates such as PCI-DSS, FISMA, FedRAMP, SSAE-16 SOC-1 Type II audits, the CHP must have the two most integral certificates of ISO 27001 Information Security Management and ISO 9001 Quality Management.
Apart from the above, the facilities and services of the CHP must be audited and certified by third-party auditors as per the industry’s standards. In short, go for such CHPs, whose level of services is unparalleled – sure, they may be a bit expensive from the other CHPs, but it’s your business we are talking about, and if it’s compromised, then, it’s all gone.
You want to secure your network, so opt for such CHPs from whom you can benefit – be it their services, network, facilities, policies, or platform – it will be a worthy investment that will serve your business well in the years to come.