The clamor and increased requests by organizations and businesses for employees to increase their daily productivity are quite alarming because companies consistently aim for success and improved performance to help them shoot their revenue higher.
Mainly, a business would only survive and expand only if its productivity increases and decreases its overall cost of producing goods or services.
Indeed, the present times have also taught business, companies, and organization lessons on how physical meetings and the interim ways of doing business are affected by the pandemic wave. However, consistent business communication between the business owner, management, and the employee is the best solution to scale up business productivity. More so, no business would be productive and scale up quickly if there is no clear-cut and descriptive communication between its members.
The consistent rise in the global economy and distributed workforce worldwide for businesses that hire employees worldwide can only be maintained and effectively managed through a proper and effective communication channel. Also, the need to work together seamlessly from anywhere in work at any point in time is the primary motive for implementing collaborative software.
Why Organizations Need To Facilitate Effective Collaboration
Effective communication and collaboration are the primary channels to which businesses can effectively scale up their operations and extend their production of goods and services. More so, it is a proven way to improve employee productivity and ensure their performance is being measured critically for a better rewarding system. Based on a survey carried out by The Institute for Corporate Productivity and Professor Rob Cross of Babson College on 1100 companies, they observed that collaborative work helps achieve about five times more of the original performance without collaborative software.
Aside from the employees’ effectiveness, there is a reduction in the overall cost in the production of services and goods by the companies that have implemented collaborative software. Also, the timeline of achieving the organization’s goals is improved to a large extent. This shows the primary benefit derived from implementing collaborative software. An organization that would love to increase its return on investment, employees, and the management staff together can do this through the implementation of a platform that ensures increased productivity. The complexities of business operations are simplified through the collaboration of senior-level staff, mid-level staff, and the lower-level staff of any organization. Indeed, everyone in the organization then knows what his/her role is, and the sole aim of promoting a common goal and share a value that binds the organization together. Continuous use of this platform to collaborate seamlessly would help the organization build relationships and facilitate unity between its member staff. Of course, implementing collaborative software in any organization is a necessity due to the benefits the companies, businesses, and institutions derive from it.
The Likely Losses Of Any Organization If It Does Not Implement Collaborative Software
Often, businesses and organizations believe that they can quickly succeed without using the latest technology and believe they can scale through business complexities through manual methods. Companies can only grow if they implement the latest technology and work towards a better working environment for their staff. Indeed, lack of communication or proper communication can lead to misunderstandings or easily lead to a failed business. This is because there is a high possibility of errors, a delay that would eventually increase the organization’s overall productivity. The negative impact of lack of communication through collaborative software can affect business and cause the business to collapse.
Aside from this, the business would find it very difficult to scale its operations and increase its member staff aside from its physical geographical location, which would eventually affect its return on investment. Indeed, providing the right tool is the only means to subdue any form of delay in its communication and effectiveness. Cost-effective means of running any business would always rely on its success through effective communication within the organization.
Proven Ways Collaboration Increases Business Productivity.
If any business would follow the path of productivity, it will only achieve this feat through an effective collaboration method. Of course, productivity can only be measured if a system or platform is put in place to checkmate its effectiveness. For instance, in a survey carried out by an organization called ICP, it was observed that business that uses Slack to communicate within the organization had a 49% reduction in email volumes while there is about 25% reduction in the number of meetings that can be attended in the board rooms. More so, there was a 32% increase in the overall productivity of the businesses. These are proven evidence that supports a company’s success and how well they have improved their business through collaborative software. Of course, there are specific areas where collaboration can ultimately improve productivity; some areas can be implemented.
- Breaking Down The Communication Barrier. Yes, the communication barrier can easily be broken down across business department which is not physically close to each other. At the comfort of your office desk, you can quickly contact an individual across the other side of the office and get feedback. This helps minimize friction and the delays that are experienced over email servers and other business processes. It is quite interesting that you can quickly build a customer-centric organization so that employees can focus on a more demanding task and easily communicate with each other seamlessly. More so, time and efforts allocated to complex collaboration channels such as physical means of communication can easily be converted to more productive use for the business to progress which eventually increases productivity and output.
- Up-scaling Customers’ Experience With The Business. Businesses can only make progress if they have customers that patronize their services. However, if the firm does not manage its clients properly, the company would eventually collapse. Using collaborative software can easily make your business manage its client base properly because customers would be connected to the right team seamlessly, which would reduce time and resources used for the time spent on a specific customer. More so, customer care representatives for such organizations would then have more time at their disposal to attend to more customers while they service their requests effectively. This would eventually contribute to the organization’s overall performance, while it would help the business scale up its client base, which would increase productivity.
- Internal And External Improved Communication. No single business can exist independently, aside it relies on support from the other company that would serve as its support. Most companies associate with other companies that assist them in the production of either goods or services. Of course, the vendor and suppliers who either provide such interaction with raw materials or platforms to operate would easily have their communication handled much more quickly. Say your business collaborates with external suppliers; they can easily be fed with the correct information regarding your business stock level while supplying you the necessary products before clients demand. Indeed, the benefits of seamless collaboration are very much enormous than what you might have thought over before.
- Real-time Information Exchange. Data is gold for business, and the more data your business can handle, the more attractive your business can be. If you use the information correctly and analyze it to your benefit, you tend to enjoy your client’s undivided attention and improved communication between the organization. File sharing and data exchange between departments would then become easier and less demanding. This would facilitate the business process while reducing delays that can lower business’s productivity. It would help impact the customer’s experience because the company would easily share the customer data across each department that needed authorized access to the data. While processing errors, delays, or any form of omission would be ruled out while the business staff interfaces with the client at any point in time.
The importance of collaborating in any organization is not limited to the way the business communicates or future references. Yes, senior employees leave the organization, and the organization recruits new ones. For new employees to meet up with the standard and get informed on what is expected of them, there is a need to grant them access to a previous communication between customers and the organization. Besides, recent entries into the organization would figure out when the business’ core values are about and how can he/she plug into the goal. Indeed, the collaboration that several company departments enjoy would also assist the new staff in settling in.